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Property Management Claims … and a Moose

We were flipping through an older issue of Insurance Journal the other day and came across an article with this headline: “The Complicated Risk Exposures of Property Managers and Investors”. We were okay at first, especially when we read this: Property managers and real estate investors face bedbug exposures, mold behind the dishwasher, tenant and […]

November 17, 2021 by

Connecting the Dots in Restaurant Claims

Have you ever played Connect the Dots? At first it might seem like a bunch of dots and numbers. But as the dots begin to connect, the image magically appears. Restaurant claims are similar. At first it might seem like a bunch of events and numbers. But eventually general liability, personal injury, liquor liability, product […]

October 26, 2021 by

TPA: Total Processing Adaptability

Especially for workers comp claims — and especially for companies that use TPAs (third-party administrators) — it’s crucial to have Total Processing Adaptability. What we mean is that your claims system should let you manage everything you want to manage and to have an optimally flexible relationship with your TPA(s). And it entails the ability […]

October 4, 2021 by

Claims Flexibility

Safety First We were doing some reading about claims in the transportation industry the other day because … well … because that’s what we do. During our reading, we happened to find a post on the website of HUB International. It was called, “Disruption Steers Fleet Operators Into 2021”. The post was full of sound […]

September 13, 2021 by

Claims to Fame

The challenges in claims management are fairly common. While this list might not be exhaustive, those challenges include:

July 27, 2021 by

Claims Reimagined

When we think about the phrase, Big Data, we sometimes think of another phrase: herding cats. With no disrespect intended toward our feline friends, they’re not the most manageable species in volume. The same can be said of data. While each datum doesn’t have a mind of its own like each cat does, managing data […]

July 1, 2021 by

Clean Up Your PAID Act

If you’re required to comply with the Medicare, Medicaid, and SCHIP Extension Act (MMSEA) of the Centers for Medicare and Medicaid Services (CMS) — and its Section 111 reporting requirements — things have the potential to get significantly more complicated. That’s because on December 11, 2020, The Provide Accurate Information Directly (PAID) Act was signed […]

June 1, 2021 by