Handle professional liability claims with accuracy, transparency, and efficiency
Professional liability claims demand careful coordination, defensible documentation, and complete visibility. Cloud Claims offers configurable workflows and real-time insight to help teams stay in control of sensitive, high-exposure claims.
Professional liability claims often involve long timelines, extensive documentation, and multiple stakeholders. Cloud Claims replaces fragmented systems with a modern platform designed to support consistent handling and defensible outcomes.

Designed with ease of use in mind for claims professionals, risk managers, and legal teams.

Combine allegations, coverage details, defense activity, and outcomes back to the originating incident for an auditable file.

Keep claims moving without manual oversight by applying business rules to automate reviews, approvals, reminders, and assignments.
For over 20 years, Cloud Claims has partnered with specialty carriers, TPAs, and self-insured organizations tackling demanding liability portfolios. Our platform aligns with your specific coverage structures and operational processes that may arise with professional liability claims.
| Benefits | Cloud Claims Feature |
|---|---|
| Ensure smooth resolution | Efficiency backed by automation |
| Improve collaboration | Exchange information, files, and status updates with adjusters, legal counsel, HR, and providers. |
| Single source of truth and consolidated reporting | Integration capability with all TPAs and carriers to access reports combining data from all sources |
| Minimize future losses | Analyze root causes to uncover and visualize patterns, then implement preventive procedures and controls to reduce future claims |
| Stay on top of litigation | Reminders, workflow rules, and litigation tracking |
Cloud Claims is built on an incident-based foundation ensuring all claim activity is connected, documented, and auditable throughout the lifecycle.
Tie all allegations, claims, and defense activity to a single event.
Infinite user-defined data fields to capture the unique data that matters to your risks.
Track litigation and legal case details while simplifying communication with email integration.
Robust reporting including loss runs, claim aging, severity analysis, and performance dashboards.
Rules-based reserve and payment approvals to support indemnity, expense, and defense costs.
Develop full audit trail for every single data change by user name, date, and time.
Cloud Claims supports a wide range of professional liability claims, including errors and omissions, medical malpractice, healthcare professional liability, and other specialty liability lines. The platform is fully configurable to align with your coverage mix and risk profile.
Anchoring to the incident or allegation unifies claim activities immediately. This fortifies your documentation trail, boosts data reliability, and equips leadership with clear, auditable visibility into exposure.
Yes. Cloud Claims integrates with policy, compliance, financial, and other business systems to streamline data flow and reduce manual work across your organization.
Looking to improve your professional liability claims handling? Our team is standing by to match you with the right approach for your organization.
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