About us

We know the primary reason people choose APP Tech is our record.

Since 2003, APP Tech has helped hundreds of organizations throughout North America automate and improve process efficiency, move fast, and leverage game-changing insight.

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The APP Tech Story

APP Tech was started by two recent college grads, over 20 years ago, who were trying to solve process and visibility issues for a transportation client. We discovered that none of the claims systems on the market were suited to the evolving requirements of that industry, especially when it came to risk management. So we developed the first-ever incident-based approach to claims management, which served two purposes: It eliminated the duplicated efforts of claims-based systems and provided a more complete and informative picture of organizational risk.

Founders Peter (left) and Paul at APP Tech’s very first trade show, 2002 in Reno, NV.

Founders Peter (left) and Paul at APP Tech’s very first trade show, 2002 in Reno, NV.

Our Team

At APP Tech, our greatest strength is the people behind the platform. We’re more than just developers and consultants —we’re explorers, performers, creators, and advocates whose diverse interests fuel innovation and empathy.

Paul McLaughlin

President

Bill Nagle

National Sales &
Marketing Director

Alexandra McLaughlin

Communications Coordinator

Hector Torres

DevOps & Support
Engineer

Judy McLaughlin

Office Manager /
Accounting

Drew Pennetti

Senior Full Stack
Developer

Orest Shestak

Full Stack Developer

Our Approach

Since we started this business, more than two decades ago, we’ve learned what we do best and have focused there. We’ve committed to working with our customers to understand and respond to their needs, no matter how complex. All our tailored solutions come with best-in-class security, automatic updates, built-in scalability, and unlimited support. Our goal is to make you look like a hero.

Mission

At APP Tech, our mission is to make claims and risk management simpler, smarter, and more transparent. We help self-insured organizations, TPAs, and carriers cut through complexity with cloud-based tools built with an incident-based approach. Our solutions give teams real-time visibility and the insight to understand what’s happening, why it’s happening, and how to prevent loss.

Vision

We believe every organization deserves enterprise-level control over their claims and risk data—without the headaches. Our vision is to make that possible through solutions that are intuitive, scalable, and built to evolve with our customers.

Paul and his team are really good — they check all the boxes. They are super responsive when we have questions or need customizations, and without the software itself, our business doesn’t run efficiently."

— MICHAEL LANG, co-founder, ICM

We’ll never hand over a piece of software and simply wish you good luck.

Our guided onboarding process has ensured a 100 percent implementation-success rate. Streamline your claims, risk, and compliance with our incident‑based approach. Contact us to get started.

Contact us

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