We don’t envy municipal risk managers. Having to contend with claims for property damage, workers compensation, and other liabilities; accidents on school yards and sports fields; resident complaints; and more other things than most of us can imagine must leave most risk managers wishing they were jugglers … or octopuses (octopi, if you prefer the Latin derivative).
But while we don’t envy them, we definitely support them.
Don’t Agonize — Organize
When you’re being bombarded with claims, public safety issues, and the other aspects of managing risk, the last thing you can afford is disorganization. That’s why Cloud Claims is incident-based, tracking each claim related to each specific incident. Consider this, however far-fetched it might be: A Department of Public works employee is out plowing snow one night. He has the driver’s side window of his truck rolled down. A neighborhood kid throws a snowball that hits the employee in the head, causes a laceration, and knocks the employee unconscious. Out cold, the employee, with his foot still on the accelerator of his truck, crosses a yard and crashes into a house.
The employee’s medical claim, his workers comp claim, and the resident’s property-damage claim would track to the same incident, including every attendant document, image, or any other related file. In addition, Cloud Claims allows you to track lost time — and to visualize risk trends, incidents vs. claims, and your areas of greatest exposure to liability.
Don’t Complicate — Automate
Even a small town can generate hundreds, if not thousands, of claims in a year. You don’t want to contend with this equation:
[the number of claims, x the documents and files associated with each claims x the time required to manage each one = weeks or months of work]
In contrast, Cloud Claims lets you contend with this equation:
[the number of claims x entry of details x electronic upload x automated workflow = weeks or months of work saved]
Add dashboards that enable you to get the reports needed, when they’re needed, and municipal risk managers reduce their own risk — of stress, of burnout, of overwork, of overtime, and of sweating the small stuff (but their juggling skills might suffer as a result of all that organization and efficiency).
As an added benefit, happier municipal risk managers may very likely result in better service and happier municipalities.
As Robin Williams would have said, “What a concept.”