Cargo and Freight Claims Management

Cloud Claims’ incident-based approach to claims handling enables you to track multiple claims from a single event. Quickly access complete claims histories for locations, divisions, and customers. Cloud Claims’ reporting tools to effortlessly handle files and identify high-risk areas and trends.

Enforce your business rules and streamline workflow with rules-based triggers and custom workflows.

Cloud Claims Capabilities

Mobile-enabled capture of first notice of loss from the field
Multiple claims per incident
Flexible, multi-line reserving
Unlimited user-defined data points
Tag-based document management
Rules-based reserve and payment approvals
Transportation and cargo-specific: capture VINs, license plates, trailers, BOL info, road types, street conditions, and vehicle actions
Track your vehicle fleet in Cloud Claims or link to your fleet management system
Trending and root cause analysis
Visualize data and trends with the customizable Cloud Claims dashboard
Quickly access a full suite of reports, including loss runs, claims performance, file aging, graphs, and more
Follow-up reminders (aka claims diary)
Email integration
Full audit trail for every single data change by user name, date, and time

Cargo and Freight Claims Management

Cloud Claims Capabilities

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At Your Service

At Your Service

At Your Service

At Your Service