Smile and Error
For its most recent edition, Claims 'R' Us magazine surveyed 3,467 risk managers across a…
2 years ago
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Subrogation: Cutting Through the Weeds: Part Two
In the first post in this series, we discussed potential claims that might be subrogated…
2 years ago
Clean Up on Aisle Five
Supermarkets are often hard to insure. There are at least three reasons for that: First,…
2 years ago
Subrogation: Cutting Through the Weeds
You can tell you’re really deep in the claims weeds when you start thinking about…
2 years ago
Curiouser and Curiouser
`Curiouser and curiouser!' cried Alice (she was so much surprised, that for the moment she…
3 years ago
A Tale of Two Trucks
We have a number of clients in the transportation industry. Given the number of claims…
3 years ago
A Happy Customer is a Repeat Customer
Regardless of the business you’re in — insurance, transportation, construction, hospitality, carwashes, municipal government, or…
3 years ago
Don’t Let Your Carwash Take a Bath
As much as anything else, the car care business is a customer-satisfaction business. No satisfaction,…
3 years ago
We Have the Net
An article ran in the April edition of Best’s Review entitled, "Risk Managers Walk a…
3 years ago