Given the fact that it’s Halloween, we probably shouldn’t be surprised that we came across a blog the other day called, Insurance Nightmares. Nope. Not making that up. To be more specific, the purpose of Insurance Nightmares is to write about insurance claims. And to be even more specific than that, the purpose is to write about dissatisfaction with insurance claims:

Insurance claims are, in fact, boring and monotonous. That is until you have a claim and you are unprepared to deal with it. What’s worse is that if your claim is not handled correctly the first time, it can result in subsequent claims and sometimes, years of pain and misery … If it sounds like I am writing this blog from a point of experience, that’s because I am. In fact, we are still dealing with an open claim from 2017 (yes, it’s 2022 now).

The dude might have a legitimate gripe about his five-year-old insurance claim. We don’t know. In fact, we can’t know. We can’t know and we can’t help because he’s wiped the blog clean of any means by which his identity might be determined. That’s spooky.

Curiouser and Curiouser

We have trouble with folks who cause trouble anonymously. The author of Insurance Nightmares even went so far as to protect his privacy when he registered the domain. That has to make you wonder: What’s he hiding? Why is he hiding it? Is he afraid of something or someone? What does he hope to achieve by airing vague grievances about unspecified events or circumstances? Did he have a traumatic experience with a claims adjuster in his childhood? Was he fired from a job at an insurance company? Is he a Professional Troublemaker?

Presuming the blogger’s beef is legitimate, he’d stand a better chance of resolving his claim satisfactorily if he went about it in a more constructive way. We’re in business to prevent people from having miserable experiences with insurance claims. And while we develop our products for people who manage claims — to make them better able to satisfy policyholders who experience losses and file claims — we still sympathize with the guy. But he’s not likely to be helped in any meaningful way if he doesn’t come into the light and specify the nature of his complaint.

Hmm … we never thought of this before. But maybe the ghosts, goblins, and gremlins that haunt our neighborhoods on Halloween are dissatisfied insurance claimants.

That’s spooky, too.